Last updated: July 2026
XENTRODRY respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry, request a quote, place an order or contact us for product support.
1. Who we are
This website is operated by Yuettek Global Limited, trading under the XENTRODRY brand.
Business Registration No.: 78326997
Registered Address: RM F, 6/F, MEGA CUBE, NO. 8 WANG KWONG RD, KLN BAY, HONG KONG
XENTRODRY supplies compact air dryers and gas coolers for industrial, laboratory, automation, environmental monitoring and compressed air applications.
For privacy-related enquiries, please contact us at: [email protected]
2. What personal information we collect
We may collect personal information that you provide to us through our website forms, email communications, quote requests, product enquiries or order processes.
This may include:
– Name
– Company name
– Email address
– Phone number
– Delivery location or general location
– Product or model of interest
– Quantity required
– Application or technical requirements
– Message content submitted through forms
– Order, payment or delivery-related information where applicable
We may also collect basic technical information when you use our website, such as your IP address, browser type, device information, pages visited and website usage data. This information may be collected through cookies, server logs or website analytics tools.
3. How we collect personal information
We may collect personal information when you:
– Submit a contact form
– Submit a quote request
– Place an order through our website
– Contact us by email
– Request product selection support
– Request warranty, replacement or after-sales support
– Interact with our website
4. How we use your personal information
We use personal information for purposes including:
– Responding to enquiries
– Preparing quotations
– Recommending suitable products
– Confirming product availability
– Processing orders
– Arranging delivery
– Providing technical and after-sales support
– Managing warranty or return enquiries
– Maintaining business records
– Improving our website, products and services
– Protecting our website from spam, misuse or security risks
5. Sharing personal information
We do not sell your personal information.
We may share personal information with trusted third-party service providers where necessary to operate our business. These may include:
– Website hosting providers
– Email hosting and SMTP providers
– Form and website management tools
– Payment processing providers
– Delivery and logistics providers
– IT support providers
– Professional advisers where required
We may also disclose personal information where required by law or where necessary to protect our legal rights.
6. Cookies and website analytics
Our website may use cookies and similar technologies to support basic website functionality, improve user experience, analyse website traffic and help protect the website from spam or misuse.
You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
If we use analytics tools, the information collected is generally used in an aggregated form to understand how visitors use our website and improve our content and services.
7. Data security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we aim to use appropriate technical and organisational measures to protect the information we hold.
8. How long we retain information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing quotations, processing orders, providing after-sales support, maintaining business records and meeting legal or accounting obligations.
When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it.
9. Accessing or correcting your information
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to any legal or business record-keeping obligations.
To make a request, please contact:
10. Overseas service providers
Some of our website, email, hosting, analytics or business service providers may store or process information outside Australia.
Where this occurs, we take reasonable steps to work with reputable providers and use services that support appropriate data protection and security practices.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with the latest update date.
12. Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at: